Prepared for Elite Living
Right now every quote runs through Tess by hand. Every enquiry waits on a human. This build turns that into a system that qualifies, quotes, and follows up on its own — while you sleep.
Prepared by Eren Caliskan · By Uncut · August 2026
Where it sits now
Agents ask "how much for a three-bedroom, one living?" constantly. Tess answers every one by hand off a price list. Agents then quote vendors off partial information — no study, no access notes, no outdoor furniture — and Elite Living wears the correction.
A quote goes out and then silence. No sequence, no reminder, no second touch. Leads that go cold go cold permanently, and there's no record of what was sent to whom.
Wholesaler relationships are already in place and most suppliers have agreed to drop ship. There is no storefront to sell through. Every staged home is an advertisement for products that can't be bought.
Phase 01
A fresh, sleek site that represents the work — and behind it, a logic-based quoting tool that does what Tess does now, automatically.
The delay is deliberate. They watch the video before they see the number. By the time the price arrives, it's already been justified.
Phase 02
Every lead the website captures lands somewhere with a name on it. Nothing gets lost in the back end of a website.
Every quote request flows straight into a pipeline. You see the address, the answers, and the number sent before you pick up the phone.
Automated email and SMS trails. Have you seen the quote. Would you like to add fresh flowers. Would you like someone to call. Runs without Tess touching it.
Where every lead sits, what's been quoted, what's closed. Real numbers, visible.
Paid ads, call recording, email marketing all plug in later without a rebuild.
Sales and marketing only. Operations and job scheduling stay out of the CRM — mixing delivery data into a sales platform corrupts both. TimeTree stays where it is for now.
Phase 03
Shopify front end, Stripe payments through the account already authenticated via Xero. Drop shipped from the wholesalers already contacted, with shipping absorbed into product pricing.
Open item — multi-supplier split orders (one customer, six products, six suppliers) confirmed at build.
The investment
All figures AUD, + GST.
Hosting, SSL, backups, updates and minor changes. $2,100 value, included from Phase 01 launch.
$350 + GST/month thereafter.
Recognised and locked in for the relationship. These rates hold for this build.
How it runs
Phase 01 build and launch
Phase 02 runs in parallel, live with the site
Phase 03 build
Care plan, CRM live, store trading
50% to commence each phase, 50% on that phase going live.
Tess joins one call to lock the quoting formula.
Elite Living stages one to two homes a day and every enquiry still runs through one person by hand. The work isn't the constraint. The system around it is.